Hi,

I have sent you several messages regarding my order status, however, I have not received any reply.

Would you please inform me of the status of my fenders, as the money order have been received a while ago by someone at your CA office. I have contacted the courrier and the web site indicates that the money has been received about a week and a half ago.

I would also request the order status for my strut bars and decals, as that order was placed a while back as well.

Thank you

 

Ok, I just double checked, and yes, your money order did arrive a few days ago. Thank you. :-)
As far as your membership stickers go, I just got those from Korea, and will be mailing it out tomorrow!

 

Ok, and I when will I be receving them?

 

have the products been sent out yet. from what i recall they were supposed to be shipped out a couple weeks ago. from what she was told.

can you guys comfirm that,

 

dj, are you referring to something you ordered?

 

refering to what killahlady had ordered. i belive soem z shark fenders adn a set off strut bars. just trying to get things straigtened out smile.gif

 

Because the fenders were a present.

Were the fenders sent out? As Sam is well aware of the miscommunication that went going for 6 months, I have been quite patient and understanding of any surrounding situation, but I think I have waited long enough for the product. I would appreciate a response to my questions: if the fenders were shipped out, if they were, is there a tracking #? If not, when can I expect them to arrive?

I have made sure to send the money order as requested and I paid a large fee, so the money can arrive ASAP to the CA office.

I do want to say that I am quite dissapointed with the service that I have received and I am disputing whether or not I should continue my business with you. I appreciate all the other efforts that were made, and the growth that your company has made over the couple of month; however a better service would be greatly appreciated.

Thank you.

[ July 11, 2001: Message edited by: KillahLadY ]

 

Was this order not with the group buy for the fenders?

 

apparantly this order was arranged to be sent out without the group buy and was supposed to arrive around july 6th.

she was told by sam that they had been shipped already and were on their way. she would just like to track down where these fenders are at this time.

 

I've already mailed you about this, but the strut bars were sent on June 26, so you should be getting them any day now. The fenders have not been sent yet, as the factory is a little backed up... but they will be sent by 2~3 day air courier service, so you should be getting them soon also...

As far as this miscommunication goes, you mailed me about getting the fenders starting in December of last year, but you could not complete payment on them at that time... That's why I didn't send a set then... I didn't get any mails from you for awhile, and then you said you could send the money order, which you did... and I'm getting the order ready. I really don't understand why you are implying that it's my fault that you couldn't get the fenders for six months... I do empathize that your credit card didn't work in the beginning when you first wanted the fenders, but that is a situation that couldn't be helped. I've been in correspondence with you all this time, and since you paid, we are going to send you the fenders. What else can I do? I even gave you the lower price on the fenders, even though I had originally quoted you the higher price, and you said you accepted that price.