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Hive 07-26-2007 01:27 AM

Hi guys I would need info on my order which I have made and paid on 27th of June (so it would be one calendar month now). I ordered 3 Way Windshield Wassher Nozzle set, KDM "Tiburon" emblem and M&S Mini Universal emblem set. My order number was: 20070628002701690GC and PayPal transaction ID: 15T05631CN5409719 .

I would've ordered EMS shipping but there was no option for it (or I did not manage to find it yet although I have looked for it). I wouldn't ask for it yet but since then I have received three of the packages ordered from the US after that order and two packages from Korea also ordered after KDM order.

Any help would be appreciated. Thnx Jay and Redz.

REDZMAN 07-26-2007 10:45 AM

Actually, your order # says it was done on the 28th, which of course is in Korea time/date. LOL I'll see what we can find for you.

Please read our FAQ, it tells you how to get EMS shipping.

Hive 07-26-2007 11:52 AM

Well yes I always forget about timezones :-D LoL . Thanks for your help. will check the FAQ.

Hive 07-29-2007 06:24 AM

Any info on this?

Hive 08-03-2007 04:04 AM

I still did not get the package I ordered and it has been over a month now (checked with the PO here and nothing is waiting at the customs for sure). In the meantime in addition to the previously ordered stuff from Shark and Kspec I got another package from Shark and all of them were ordered after KDM (SFR) order and still got here before. I also did not get any answer to my posts about this order. C'mon guys any info?

I was planning to order BBK from you and now I am questioning my decision. Show some good CRM please.

P.S.

LEarned how to order EMS shipping through FAQ for the next order. Wouldn't be better to include EMS shipping option in the web ordering system instead of forum inquieries?

REDZMAN 08-03-2007 10:04 AM

Sorry Hive, I had finals this week (college) and haven't been on the site in 2 days. I DID forward your question to Jay in Korea again about 4 days ago, but I don't see any replies. I don't know why he missed it, but I promise I'll get it fixed for you. I swore I replied to this on the 29th, but I must have not hit "Submit Post". I'm sorry.

As for the EMS option, we don't have an easy way to implement it. As you see the other sites that sell stuff from Korea, neither do they. Reason being is it's not a flat rate, and has to be figured out for each different item.

Hive 08-03-2007 11:20 AM

OK thank you for your answer Redz. Well Jay must be quite busy being he just got married smile.gif

REDZMAN 08-03-2007 11:51 AM

There IS that, but I did mess up, this is completely my fault. I did up a big list of stuff for Jay to check on while I was at finals, but I never sent it. I just sent it like an hour ago.

I'm sorry man.

Hive 08-04-2007 01:59 AM

No problemo man. hail.gif

Hive 08-11-2007 02:50 AM

BUMP! No info yet?

REDZMAN 08-11-2007 04:42 PM

Nope. I have a huge email full of stuff for Jay to answer on, that I've been forwarding to him for the past 2 weeks. I haven't heard a peep from him, and have no idea what is going on.

Have you tried to email him?

Maybe posting in the threads at NT.com would help, he seems to be answering SOME stuff over there, but I can't get him to talk to me right now.

Hive 08-12-2007 11:45 PM

I've sent an e-mail to customer service will post later on on NT.com. Do not get this I have seen that he also answered some of the topics on RD.

Got answer from Jay via e-mail. Package seems to be lost they'll send another one. fing02.gif

Hive 08-14-2007 03:04 AM

Received the package today after all. It seems it has been on his way here all the time. Snail mail :-D

Sent mail to JAy. Since he said that he will send another package I am willing to pay another package the full price. Items may come handy.

REDZMAN 08-21-2007 10:28 AM

So, you got the original package?

Hive 08-21-2007 03:41 PM

Yes, I've got the original package (it took cca. 7 weeks). But in the meantime Jay has already sent me another one so I am waiting from him to answer the last mail I have sent him with the info on how to pay that package also (spare parts are always welcomed). I was also sent the wrong emblem in the original package and I'll see if the second package contains the correct emblem or I'll have to order it again :-D


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