http://www.nbc4.tv/video/9152183/detail.html

Take a look.

 

Wow..thats messed up. How can you be so lazy as to not change certain parts, and then feel fine when you tell the customer you did. Eh. I would never get my car serviced at a Jiffy Lube anyway..

 

this is funny cuz jiffy lube is gonna loose SOOOO much money cuz of this

and this was one employee at 1 franchise

 

Looks like that fuel filter wasn't an easy change if they had to drop the tank. So they were being lazy, but it was also a PITA.

<div class='quotetop'>QUOTE (faithofadragon @ May 16 2006, 11:34 AM) <{POST_SNAPBACK}></div><div class='quotemain'>this is funny cuz jiffy lube is gonna loose SOOOO much money cuz of this

and this was one employee at 1 franchise</div>
It was 5 stores, out of 9. So it was more than 1 employee.

 

I see it all the time. If you don't have quality control measures implemented, ESPECIALLY at your customer facing outputs, you're going to face serious issues.

Jiffy Lube hires TERRIBLE people.

 

thats why i go to STS, if anything cool.gif

 

thats freakin ridiculous...

that local station should send this to the NBC nationwide network to show this all across the country

 

doode it is gettin across the country hell ive seen this posted on 3 forums now

 

My wife had problems with Jiffy Lube down here in VA...stole her checkbook out of the car and did not top off her coolant mad.gif ...which made the car over heat while on the way home to Detroit for Christmas...likely we was able to get a rental before Enterprise closed...believe it or not my insurance company helped even though this was not a insurance matter... hail.gif Thank you USAA!!!

 

which is why if your gonna pay someone to work on your car take it to the dealer
at the place where i work at its cheaper than jiffy AND we have certified techs and back everythin with a 1 year warranty

jiffy will have a new owner, manager, and tech in one year...