Allright, so i've order some air intake piping but never gotten it, I've order it on 2006-12-23.

So I've e-maield you about it too redz, like you asked me to when i pm'ed (some time ago), but didn't get any answer form you.
Anyway, I've cancelled the order now at kdm site, will it mean I get my money back for it?
Eiter that or use the dough for a new item to order smile.gif .

Order Nr.: 20061223211649682MC

Thanks for the help.

 

You never got an answer? I forwarded your email to Jay, maybe he didn't get THAT. I dunno.

Let me have him check for you to see what's up. In the future, don't email, just post here.

Posts don't "Dissapear".

 

Lol, somehow my e-mails never seem to work tongue.gif .
I will keep it in mind though to just post here smile.gif .

 

Sir, if you just cancel the order from our site it would not do anything
If you can please give us your full name and date of transaction on paypal.
I still understand why you haven't contacted us till now if you didn't get your parts, but we are willing to help you out as much we can and work with our customers
Let me know
Thanks!

 

I've mailed you about 4 times (+pmed on your own forum) with all the info you request right now over the last couple of months. You've stated (in e-mail) that I could get a refund or use it for another order whatever.

But when I contacted (e-mail) what I wanted to do I never get an answer, and i'm getting kinda tired of you guys not answering anything until about 4 or 5 e-mails.

Annyways, for the last time here's the info you request:
My full name: Stefan Rijsmus
Order Nr.: 20061223211649682MC
Date of purchase: 2006-23-12
Time of paypal transfer: 4:25:09 PST
Item: Cold Air intake pipe

Don't get me wrong, I like the stuff you guys sell, and I've got some bigger plans in the future.
I don't really mind if there are problems (well I do, but you know what I mean),
if the support is allright it shouldn't matter really.

Also got another order with you form last month. Maybe you can tell me if it was send out?
I figure this might take a while, but because of the previous one's problems, I'm asking just to be sure.
Order Nr.: 20070309014428390MC
Date of purchase: 2007-03-09
Item: KDM OEM Footrest, Clear Side Bumper Light Set.

 

Unfortunately, we get hundreds of emails a day, quite a few of them spam as you can imagine, trying to dig out the wheat from the chaff is almost impossible in most cases. If you don't get a reply after the first email, POST IN THE FORUMS!

Seriously, you guys are too patient, these forums are here FOR THIS REASON, posts don't get lost, we don't miss threads very often.

Let me get this info to him.

 

Allright man, thanks. Lol, i usually am titled impacient by friends and family wink1.gif.

 

Sorry about late response.
We did check both of your paypal and our DB system..
I do remember had emails with you in the past .. I thought the first order was refunded and the second order was shipped out. Since you are located in Netherand it may take little more but a month is taking way too long for us to see.
These orders are always in stock and I am 100% sure they were shipped out on time.
Order could have been missing somewhere or delivered it to wrong address.. sorry but we do not have any control over shipping so we can't really do anything about that.

I am not sure if you wanted to cancel the order and want a full refund or want us to send you another shipment. We can try it one more time tho Let us know please
AGain, sorry about what happend
Thanks
KDMguy

 

if you could send the air intake pipe to me again, that would be awesome. I wasn't sure you still had one since it's not on the site anymore? Buit if you can I would love to have it man.

Would you still need my information on where to send it? If something did get wrong last time, that might not be such a bad idea?

PS if somehow the initial order does end up with me I would send one back on my own costs. I will get in touch if so.



The second order I will just wait for it then smile.gif .

 

Unfortuantely, some items take forever overseas. One guy down in Israel just got his 1.8L cam, after it was in the mail for well over a month. Customs can hold stuff for as long as they want. We have your order info above, but feel free to post your address here so we can ensure it's correct (I'll delete it after I get it).