A couple of months ago I wanted a CAI for my tiburon.

My stock airbox was broken and the clips had fallen out.. it wasnt sealing up and thus my 'gine was idling like general crap and losing power.

So I decided to get a ebay CAI.. Im not the richest dude on the planet and Im no days of thunder man either. I wanted something cheap that would do the job so I ordered a CAI from a seller called Autosquare.

I paid over $40 shipped, the shipping was a good $25 of that.

About 3 weeks (wtf?) later I got a phonecall from my mother in law to say that my intake was at her house.. I drove down there to collect it and found a whole box full of flattened parts..
The thing is not only was it totally and utterly screwed and unusable but it was aload of crap to boot.. the product was cheap CRAP and it was packed so badly it was unbelievable.

So I emailed the seller.. no reply.
So I emailed him again.. no reply.

So I looked on the badly messy invoice on the box and found a phone number, called it.
"The number you are calling has been disconnected.. please call xxx" so I did.. "The number you are calling has been disconnected, please call xxx" so I did.
It rang for about 50 seconds then a guy answered the phone.. I told him who I was and gave him my auction number.. He said to send him email pics of the damaged intake and he would give me a refund.
I asked him if he wanted me to send it back, he said no.. I even tried to arrange with UPS to have it returned but he assured me it wasnt necessary.
So then I waited, and I waited.. after about a week I emailed him asking him what the hell was going on, to which he replied "we wait on refund from shipper".
Hmm, WTF do you mean? I mean, why the ferk am I waiting on them to pay you before you reimburse me?
So I emailed him *again* and said that basically his policy SUCKED and that I wanted a refund FROM HIM seeing as he had my money and I had a totally destroyed intake.

No reply.. at this point I forgot about it for the time being and ordered ANOTHER CAI from ebay.
The new one came, I emailed the guy AGAIN and still no reply, so after about a total of a month I decided enough was enough and to leave him bad feedback.. I filed a claim with paypal who refused to refund me, and also with ebay who also refused to refund me (no fukkin suprise there really eh?) and then I log onto my ebay account the next morning to find he has now left ME bad feedback.

Here's the feedback I left for him -

Worst ebay seller ever. refuses refunds until he has been reimburshed by shipper

And here is what the illiterate clusterf*** left for me -

filing claim to FedEx on the damaged item, Please contact CS before feedback.

LOL please contact CS before feedback? please...

So I followed up with this -

Reply by pandycomputers: First you con me and then you blackmail me with neg feedback? stick it pal

Hey, you know what? I dont care about the bad feedback.. I have a pretty good record on ebay and tbh I do mostly buying anyways so it aint gonna hurt me none.

The most angering thing though is he wont leave me alone.. I get constant emails from ebay asking me to remove the feedback and even had a dispute notice from a mediator today, both of whom have been told the same thing,being, if he gives me a full refund I will consider it.

Now the reason I post this is to plead with you, PLEASE... DO NOT buy from this seller.

If you take a look through his feedback you will see many reasons why, namely parts that dont fit, wrong colored parts and slow shipping...

I would HATE for anyone to have to experience the utterly AWFUL experience I had, and am still having.. please lads, buy from someone else instead.

The funny part is that I was so close to buying my altezzas from him and because of his tight ass "hold onto my money at all costs" policy I didnt.. I also didnt buy my alarm actuators from him, my seats, harnesses and aload of other items.. plus last week I begged my friend Tom not to buy from him either.

I hope this helps someone out, maybe saves them some aggravation and grief.

Andy

 

did I miss something? What was the seller's name?

I have euro's if you wanna buy 'em
edit: my bad, you have a 1st gen

 

<div class='quotetop'>QUOTE </div><div class='quotemain'>seller called Autosquare</div>

Thanks will be on look out.

 

ebay needs to do something with their feedback system...

as far as i'm concerned, the seller should be forced to leave feedback shortly after payment is received.

 

yeah, those guys can be the nicest guys if you have money to shell at them. they can be your worst nightmares if you do one thing wrong.

always buy CAI from AEM under official ebay stores. they also left me good feeback.

 

Indeed sparticus.. and GENUINE sellers will always trust that they are providing you with a service worthy of good feedback and reward you.

When I buy on ebay I pay within 20 seconds of the auction ending... literally, as far as I am concerned there is no reason not to pay right there and then.. I mean, if you dont have the money right there and then dont buy right there and then.

But alas, 90% of the sellers are so worried about THEMSELVES that they utterly refuse to leave feedback until you have, and no matter how badly they have treated you or screwed you over they will leave the same.

As far as Im concerned as a buyer you should be immune to bad feedback unless of course you dont pay, and thus ebay should develop a system where when you pay the time and date of paying with a "payment recieved thankyou" should appear in your own feedback.

I mean honestly how much can you feck up as a buyer?

"Buyer paid with money and there was a little tear on one of the paypal dollars he sent me"

Its not fair.

 

ebay has lazy ass bastards that work there too. i say stop ordering from ebay. cause there are a bunch of dead beat sellers.

 

keep fighting for it bro. i don't know why ebay doesn't ensure the product is good. i mean if it's a shitty product and it comes destroyed they shouldn't be on the sellers side!!!

never ever order anything like that for $40. out of all those ricer sellers, they're all trying to screw everyone over. when the price of something expensive is so low, there must be a hoax. you also don't know what kind of shady ass campers are selling some of this junk in return for your hard worked money.

hope all works out. it's difficult to settle shit crap over the internet, how unnecessary. if i were you i'd give him shit until he let me return the product. read his refund policy very carefully and refer to that. other than that, i can't really help you with advice. you win some you lose some i guess.

 

I think the feedback system needs work too. But the seller also has to take other things into account besides an immediate payment. I used to leave feedback once I received payment, but no longer.

<div class='quotetop'>QUOTE </div><div class='quotemain'>But alas, 90% of the sellers are so worried about THEMSELVES that they utterly refuse to leave feedback until you have, and no matter how badly they have treated you or screwed you over they will leave the same.</div>

Don't forget the other side. You list an item, measure everything, post a bunch of closeups, answer all the stupid "ask seller" questions that are already spelled out in the listing, post another picture upon request, get payment, ship the item, leave positive feedback, and then a few days later the trouble starts. The buyer emails or calls you complaining that it hasn't arrived yet, even though you emailed them when it shipped and it's only been 24 hours. Then they get it, and they're not happy with it or changed their minds and want a full refund. Nevermind that the fact that you made nothing on shipping, and had to pay listing fees, and their reason for wanting a refund is utter BS. Now they can blackmail you with a negative feedback, even though it's not your fault.

I had this happen to me several times. One person wanted to return something because it was "not as described": bigger than I said in the auction. Nevermind that I clearly stated the exact length and width, and even had a photo of the item with a ruler beside it. It is for this reason that I usually wait until I receive feedback from the buyer before giving it myself. I am not just rating how fast they paid, but any dealings with them afterwards. I think that's fair, since buyers also consider that when giving feedback. That's not the case with your problem, but it's why I hate selling on ebay.

BTW, the guy that sells BOMZ CAIs is a bit pricier, but has good service and is honest. I always look through a seller's feedback when considering an item, a lot of the power sellers have a long history of similar complaints, and should be avoided.

 

Fons I understand what you are saying but tbh I dont wholey agree there.
As far as I am concerned when you sell on ebay you automatically take on the role of a business.. with that role you are going to get awkward and downright shitty customers sometimes but hey, you're the one making money.
I work for a living in customer service and always remember 2 things.. 1: the customer needs to be made to feel they are right (even if theyre wrong and a complete nutlob) and 2: kill em with kindness.

I have had some bumhole buyers on ebay.. as example.

Some woman bought a lenox halloween statue on ebay 2 weeks before halloween (from me like) she didnt send payment for a week and then I shipped it.. I sent it priority and she recieved it 2 days later.. then she demanded a refund from me because the 'deal' had taken 1 week and 2 days and there was only 5 days left for her to display the item.

Totally forgetting that she took a week to pay me.

So I gave her the refund, got the item back and that's that. I did get good feedback tho..

If youre taking money from people then tbh once they hand you the money they have done their side of the bargain, no matter how much of an ass they are being.

BTW the air intake i ended up using (the second one) was really rather nice.
Really nice polished alu, lovely filter (metal not plastic) and every last tube and clip I could have needed.

The one Autosquare sent me was crap (spray painted) with a plastic and rubber filter and it had none of the smaller pipes or clips.

Plus the one I have on my car was cheaper (worked out $32 total shipped).

-----------------------------------------------------------------------------------------------------------------------------

ROFLMFAO aint that a b****? Right as I decide to share my experience with you guys I get contacted by Square Trade.. It would seem the ebay and paypal investigations I ordered on my behalf made him sweat a little bit.

I'm usually a very fun loving gentle person but when I snap I snap, I get very sarcastic and use a broad spectrum of words.. Complete and total verbal onslaught is about on the spot.

Anyways, without further ado, here is what has transpired (please take the time to laugh aloud at the onslaught by yours truly here, to which the poor lass who has been acting as referee between us didnt have much to say about lmao.gif

Dear parties:

My name is Terrie Mapes, and I am the SquareTrade Mediator assigned to try to help you resolve the problem concerning your eBay transaction.

Thank you both for agreeing to use mediation to try and resolve your disagreement.

** Mediation is a way to resolve problems by agreement.

** I am not a judge and I do not decide the outcome of your case. Any outcome is wholly determined by you.

** As a mediator, I do not find fault with anyone or place any blame.

** I do not give legal advice or represent either party.

** I am not an eBay employee and cannot access their system.

** If we reach a point where an agreement cannot be reached, we have two options.

* The first option is to suggest a possible solution. I will only make such a suggestion after I have permission from both parties.
Whether or not to accept this suggestion will be up to you.

* The other option is to close the case. You would then be at the same point you are now.

I will be asking you for information to help me understand the situation and to explore possibilities for settlement. In order to help you resolve this as quickly as possible, I ask that you respond to any questions within 48 hours.

Please do NOT contact each other during mediation. Note: Once a case enters mediation, feedback can only be withdrawn if BOTH parties agree to it in a settlement agreement.

PLEASE NOTE THAT YOU WILL NOT BE ABLE TO SEE EACH OTHER'S MESSAGES. Thus, I will generally be sharing information between you, but I will not share anything that you ask me to keep confidential. You should also know that if you ask me to recommend a resolution, my recommendation will be based upon the information that I have received from you both.

At this point I have read all the information that you both have submitted, and I would appreciate it if you each could tell me the following:

I understand this matter can be resolved through a refund. Mr Zhao, please inform me when the insurance claim is expected to be finalized so we can proceed accordingly to conclude the dispute.

Also, please let me know if the both of you would be interested in negative feedback withdrawal once all issues have been resolved adequately.

Thank you for your cooperation, and I look forward to working with you both,
Ms Terrie Mapes


And then my reply to that ^^^

pandycomputers
Tue, Jun 20, 2006 9:11 AM (PT) I paid for this seconds after the auction and it arrived crushed.
I asked for a refund and I was asked to send photos of the damaged items and not to return them, so i did.. no refund.
I asked again and I was told I had to wait for the shipper to reimburse the seller first which is ridiculous.
so i left bad feedback and was left the same.
this sucks, I have no purchased anything on ebay since, I think it is a scam and a con and refuse to remove the bad feedback i left as i see it as fitting and just

And then her reply to that ^^^

Mediator
Tue, Jun 20, 2006 9:55 AM (PT) Dear Mr ******,

Thank you for your message. As an eBay buyer myself, I can understand your frustration with this transaction. Unfortunately, bad things happen sometimes and we will just have to try to find a positive resolution for the problem. I have no reason to believe either one of you entered the transaction in bad faith.

I am sure we can settle this quickly and will get back to you as soon as I have heard back from Mr Zhao.

Sincerely,
Terrie Mapes
SquareTrade Mediator

Which hit a raw nerve with me, caused me to start getting a little warm under the collar and prepared me for all out verbal war, one rather fitting reply is due lmao.gif

pandycomputers
Tue, Jun 20, 2006 1:04 PM (PT) Quote - " I have no reason to believe either one of you entered the transaction in bad faith."

Please do not tar me with the same brush as this ebay seller.
As far as I am concerned not only have I been ripped off I have also been slurred with bad feedback.
I had contacted the seller over and over through various means and was ignored, I have also tried to claim my money back via ebay and paypal and was refused by both.
To say I am disgusted with Ebay and Paypal AND the seller would be an understatement, personally I think I have been treated with gross indignity and, to coin a more common phrase "completely ripped off"

If this matter is not 'resolved' IE I do not get a complete refund by the end of the week I will seek legal action for harassment.
The truth is that within a few weeks of this HORRENDOUS experience I bought ANOTHER product that performed the same job from a different seller and was treated very fairly, the result of which I was more than happy with.

There is *nothing* left to say apart from "here, have your money back" the item was crap, packed terribly and I have wasted more than enough of my time and effort to resolve this ALREADY.
The fact that he refuses to leave me alone is not only angering me but is making me consider serious action legally.

Just tell him from me that actions speak louder than words, when he gives me a FULL REFUND I will consider changing my stance.

Just let him know he is not lucky I am not pressing action to recover money for my inconvinience.

And this isnt the first time I have been treated in this manner over an ebay transaction only to have to smash my head on a brick wall until I give up.
To be honest Ebay is greedy and cares little to nothing about much apart from making money.

And they continue to make that apparent.

Good day.

Andy

Oh by the way.
Hopefully you will know a little something about the laws of retailing and you will see my angle.

When purchasing this item I read all of the seller's terms and conditions.. NOWHERE in any of them did it say "On reciept of damaged goods the buyer must wait until the seller gets a refund from the shipper before being reimbursed" - Yet, those are the 'terms and condtions' that he emailed to me when I asked for a refund.

Is that legal? I'll leave you to work that out.. hey, you never know I might make up a few terms and conditions of my own.

Now please do not anger me any further, tell the insignificant bottom boil to give me my money back like a good little rodent.

The boldened line has to be one of my best to date.. Her response? well she did'nt really have one lmao.gif

The last correspondance recieved was that I would get my money back, in full, within 48 hours.

It seems I did indeed hit a seriously raw nerve with my legal threats and this - When purchasing this item I read all of the seller's terms and conditions.. NOWHERE in any of them did it say "On reciept of damaged goods the buyer must wait until the seller gets a refund from the shipper before being reimbursed" - Yet, those are the 'terms and condtions' that he emailed to me when I asked for a refund. Was the clincher.

Quote ebay selling rules - The seller has to accept the return & reimburse for the selling price

haha, top banana lmao.gif owned.gif